Get in touch

Write to a person.

A real team member reads every email that comes into this address. You will hear back, usually within a day.

A small inbox, answered by hand.

We're a team of six, so we can afford to be particular about how we answer you. There's no ticketing software; there's an inbox, and one of us picks it up.

If you're a clinician evaluating the Practice plan, or a client trying to get set up, or you've found a bug — this is the right place.

General
hello@therajoy.coAnything else. We try to answer within one business day.
Clinicians
clinic@therajoy.coFor Practice-plan questions, BAAs, onboarding, and walkthrough bookings.
Support
help@therajoy.coBilling, device pairing, and bug reports. Include a screenshot if you can.
Security
security@therajoy.coResponsible-disclosure inbox. PGP key on request.
Post
TheraJoy Studio412 11th Street, Oakland, CA 94607
Open to visitors by appointment.

⚠ In a crisis?

TheraJoy is not a crisis service. If you or someone you know is in acute distress, please call or text 988 (US & Canada), Samaritans 116 123 (UK & Ireland), or your local emergency number. We cannot respond quickly enough to help in an emergency.

Send us a note.

We read everything. If you're not sure where to start, just write.

Typical reply time: under 24 hours, M–F